Fabricaite
Index

Custom tools

Integrations and custom AI · Leeds

We make the tools you already pay for work together.

Most small businesses run on systems that do not talk to each other. We connect them, so the job gets done without anyone re-typing it. Where nothing you have can do it, we build the piece that is missing, using AI for the parts that used to need a person.

Fixed price agreed before we start. Nothing gets built until you approve the scope.

The problem

You already know what this costs you.

Most businesses we speak to run on tools that were never meant to work together, held together by one person who knows where everything is.

  • Someone re-types everything

    The same numbers going into three systems by hand, every week, because none of them talk.

  • Jobs nobody gets round to

    The posting, the chasing, the following up. Always important, never urgent, never done.

  • Things fall through

    An enquiry lands in a shared inbox on a Friday and nobody sees it until Tuesday.

Integrations

The connector you rent is deciding how you work.

Most businesses running two systems are paying a licence for something in the middle that half fits. It works, in the sense that the data eventually arrives. But it fires at the wrong moment, it will not do the one thing you actually need, and when a figure looks wrong you are unpicking somebody else's automation across two systems. We build the replacement, shaped to how you work, and you own it.

  • It fits your process

    The invoice goes out when the job is genuinely delivered, not when a package decided to fire.

  • Nothing sits in the middle

    Where the systems allow it, the integration lives inside the one you already pay for. Nothing extra to host, monitor or renew.

  • You own it

    Your code, in your account, with tests describing what it is supposed to do. When the business changes, it changes with it, and you do not have to ask a vendor first.

  • The licence stops

    A rented connector costs the same every year whether it fits or not.

When nothing fits

We build the piece that's missing.

Sometimes nothing you could connect will do the job, because nothing off the shelf fits how you work. Then we build it: custom AI software, shaped to your business, that you own. You do not need to arrive with a specification. Tell us what is taking the time and we will work out what to build. If we cannot help, we will say so on the call rather than three weeks into a project.

  • Xero
  • QuickBooks
  • Sage
  • Gmail
  • Outlook
  • Google Calendar
  • Google Analytics
  • Salesforce
  • Zoho
  • HubSpot
  • ServiceM8
  • Mailchimp
  • Stripe
  • LinkedIn
  • Facebook
  • Instagram
  • Slack
  • WhatsApp Business
  • Apollo
  • Supabase
  • Vercel
  • Railway
  • ChatGPT
  • Claude
  • Gemini
  • Perplexity

How we use it

We will always tell you which part is the AI.

Everyone says AI-powered and almost nobody says where it actually sits. Here is how we use it, on every tool we build.

Your systems

The AI

You approve

The only automated part

Nothing we build publishes, sends or replies on its own.

  • We tell you which part is which

    Every tool page names what the AI does and what it never gets to do.

  • Sometimes we use less of it on purpose

    Where plain rules do the job better, we use rules, and we say so.

How it works

Three steps, no theatre.

  1. A meeting

    At your place if you are near Leeds, online if that is easier. You tell us what is eating the time and which systems you use.

  2. We write it down, you approve it

    One page: what it will do, what it will not do, one price and a date. Nothing gets built until you have said yes to it.

  3. Built and kept running

    We build it, connect it to your systems and hand it over working. Then we host it, watch it and fix it when something upstream changes.

The whole process, in detail

Who you are dealing with

Two people. You will speak to both.

Sam builds the integrations and the AI tools. Fifteen years ago this work would have taken a team of five and six months. AI is the reason it does not any more, and that is the only reason a business your size can afford a tool built specifically for it.

Richard runs the commercial side. He runs two businesses of his own, and he is the one who will tell you honestly when something is not worth doing.

We are based in Leeds and can come out and see you, which is how we would rather start. Small enough that you get the person who built your tool on the phone, rather than an account manager reading from a ticket.

There are two of us, so we only take on what we can finish properly.

More about us

Next step

Twenty minutes, no obligation.

Tell us what is taking the time. If we can fix it, we will say what it costs. If we cannot, we will say that too.

Would rather write than talk? Send us a message instead and it reaches the same two people.